{"id":3883,"date":"2018-08-08T14:56:01","date_gmt":"2018-08-08T12:56:01","guid":{"rendered":"https:\/\/www.musikschule-berlin-brandenburg.de\/?page_id=3883"},"modified":"2018-09-05T14:53:01","modified_gmt":"2018-09-05T12:53:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bertheau-morgenstern.de\/en\/faq.html","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-e3b3c80c70dbf59210dc3900f2f57edf\">\n#top .av-special-heading.av-av_heading-e3b3c80c70dbf59210dc3900f2f57edf{\npadding-bottom:40px;\n}\nbody .av-special-heading.av-av_heading-e3b3c80c70dbf59210dc3900f2f57edf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-e3b3c80c70dbf59210dc3900f2f57edf .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-e3b3c80c70dbf59210dc3900f2f57edf av-special-heading-h1 blockquote modern-quote  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ &#8211; Questions and answers about music lessons<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div class='flex_column_table av-7vo261-873a3e5b6f737e2b0474cac6bf4c156c sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7vo261-873a3e5b6f737e2b0474cac6bf4c156c\">\n.flex_column.av-7vo261-873a3e5b6f737e2b0474cac6bf4c156c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7vo261-873a3e5b6f737e2b0474cac6bf4c156c av_one_half  avia-builder-el-1  el_after_av_heading  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top av-animated-generic left-to-right av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jko031qa-6d7d69cc2810116e1b101938331c4b34\">\n#top .av_textblock_section.av-jko031qa-6d7d69cc2810116e1b101938331c4b34 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-jko031qa-6d7d69cc2810116e1b101938331c4b34 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>My child is ill. Will missed lessons be made up?<\/strong><\/p>\n<p>Answer: The provisions of the teaching contract apply. If the illness does not exceed a period of two weeks, the tuition fee is payable. If the illness lasts longer than two weeks, payment of the tuition fee can be suspended in consultation with the music school.<\/p>\n<p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>My teacher was ill last week. Will missed lessons be made up?<\/strong><\/p>\n<p>Answer: In case of illness of a teacher, the music school usually provides a substitute. This ensures the lessons. If, due to a very short-term illness of a teacher, lessons were actually not held, a claim for rescheduling can be made \u2013 alternatively, there is also the possibility of reimbursement of the corresponding tuition fee.<\/p>\n<p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>I have no time today. Will missed lessons be made up?<\/strong><\/p>\n<p>Answers: The provisions of the teaching contract apply. If a lesson is cancelled by the pupil, no claim can be made. Individual arrangements are left to the discretion of the teachers.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g256h-7d91bacc7b2549bacb978ad2fec28d08\">\n.flex_column.av-g256h-7d91bacc7b2549bacb978ad2fec28d08{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-g256h-7d91bacc7b2549bacb978ad2fec28d08 av_one_half  avia-builder-el-3  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic right-to-left av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ynnd-8039d293a734f5b044ed0a64856fcb82\">\n#top .av_textblock_section.av-8ynnd-8039d293a734f5b044ed0a64856fcb82 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-8ynnd-8039d293a734f5b044ed0a64856fcb82 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>Why do I have to pay the tuition fee during the holidays?<\/strong><\/p>\n<p>Answers: The music school\u2019s performance specified in the teaching contract is defined and calculated at 36 lessons per year. In this case, it is not relevant how these 36 lessons are distributed over the twelve months of a year in which public and school holidays can vary. For the sake of simplicity, the fee for the agreed lessons will be divided into twelve equal parts, to be paid monthly.<\/p>\n<p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>How do 14-days lesson units work?<\/strong><\/p>\n<p>Answer: 18 lessons per year are guaranteed; the tuition fee is set at half the fee for the corresponding weekly tuition. As a rule, for 14-day lesson units, off-peak times are used at the beginning or end of a lesson day so that the teacher can adjust to the change in the timetable. Or the lesson is occupied by two participants in a weekly changing rhythm. Short-term arrangements between participants and the teacher are possible or rather necessary.<\/p>\n<p><span class=\"av-icon-char\" style=\"font-size:40px;vertical-align:middle;\" aria-hidden=\"true\" data-av_icon=\"&#xe81d;\" data-av_iconfont=\"entypo-fontello\"><\/span> <strong>The appointment is no longer convenient for me. How can I change it?<\/strong><\/p>\n<p>Answer: In the best case, the teacher offers own free appointments to the pupil. If this is not possible or not successful, the music school will offer alternative dates with other teachers and \/ or other teaching locations.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. 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